Telephone service:

After receiving the user's service requirements, the first time to contact the user, ask the user name, product model, factory number and other product information, carefully listen to the user's feedback information, carefully analyze the cause of the problem, and strive to solve the problem in the telephone communication, so that the product as soon as possible to operate normally, if the problem can not be solved should be timely prepared for on-site service.

On-site service:

When the user puts forward on-site service requirements or the phone service cannot solve the problem, our company will arrive at the product operation site within 8 hours to solve the problem in time to restore the normal operation of the product.

Training Services:

Our company will submit a complete training plan to you 10 days after the signing of the contract to train your users and maintenance personnel on product working principle, equipment structure, correct operation and maintenance. The time is up to you, and the location can be either in our company or at the product operation site.

Inspection service:

The quality assurance department of our company will track the use of the products to ensure the normal operation of the products provided, and provide inspection service 1-2 times a year to help you maintain our products. Establish a user profile for each product, and accept your various suggestions for our products, and strive to provide you with better products!